Terms of Service

The following "Terms of Service" (hereinafter referred to as the "TOS" or "Agreement") sets forth the terms and conditions governing your Sem-Express account provided by Blue Internet Solutions Ltd.. Together with our Terms of Use and Blue Internet Solutions Ltd. Privacy Policy, these Terms of Service regard your use of the Sem-Express website, its products, and materials (collectively, the "Site").

Blue Internet Solutions Ltd. provides users with a licensed access to an All-In-One marketing software that is designed to organize businesses contacts and save time by automating sales and marketing tasks in one system including but not limited text messages, sending emails, and making phone calls. This marketing software is for entrepreneurs and businesses. Functionality it includes Contact Manager (CRM) with SmartLists, Email, 2-way SMS, Outbound Calling, Call Tracking, Call Recording, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Automation Campaigns, Reporting, and more, this software is called Sem-Express (collectively referred to as "Sem-Express").

Use of Sem-Express shall be subject to the TOS. You understand and agree that this Software as a Service is provided "AS-IS" and that Blue Internet Solutions Ltd. assumes no responsibility for the timeliness, deletion, delivery problems or failure to store any user communications or personalization settings.

Changes to Terms

These Terms, or any part thereof, may be modified by us, including the addition or removal of terms at any time, and such modifications, additions or deletions will be effective immediately upon posting. Your use of the Websites after such posting shall be deemed to constitute acceptance by you of such modifications, additions or deletions.

Registration

You may be given the opportunity to register via an online registration form or by participating in Interactive Areas (as defined below), such as forums and other community features, to create a user account ("Your Account") that may allow you to receive information from us and/or to participate in certain features on the Websites. We will use the information you provide in accordance with the Privacy Policy. By purchasing and/or using Sem-Express you represent and warrant that all information that you provide is current, complete and accurate to the best of your knowledge.

User Content Guidelines

The Websites may contain comments sections, discussion forums, or other interactive features ("Interactive Areas") in which you may post or upload user-generated content, comments, video, photos, messages, other materials or items (collectively, "User Content"). You are solely responsible for your use of any Interactive Areas and you use them at your own risk. Interactive Areas are available for individuals aged 13 years or older.

By submitting any User Content or participating in an Interactive Area within or in connection with the Websites, you agree that you will not upload, post or otherwise transmit any User Content that (a) violates or infringes in any way upon the rights of others, including any statements which may defame, harass, stalk or threaten others; (b) you know to be false, misleading or inaccurate; (c) contains blatant expressions of bigotry, racism, racially or ethnically offensive content, hate speech, abusiveness, vulgarity or profanity; (d) contains or advocates pornography or sexually explicit content, or that is otherwise obscene or lewd; (e) violates any law or advocates or provides instruction on dangerous, illegal, or predatory acts.

Outbound Marketing Costs

Please take note of the various costs associated with using Sem-Express for phone, email, and SMS services. While the platform offers numerous benefits, it's essential to understand the additional charges involved beyond the standard monthly subscription fee.

• Making outgoing phone calls will be charged at a rate of $0.105 per minute
• Receiving incoming calls will be charged at a rate of $0.0638 per minute
• Each Phone Number will be charged at a rate of $8.63/number
• Sending and receiving text messages (SMS segment) will be billed at a rate of $0.0593
• Sending and receiving emails will be billed at a rate of $0.0053 per email

Hardship Extension

In the event that a Sem-Express user who has been on the platform for a minimum of 6 months faces significant hardship, such as unforeseen financial difficulties or personal circumstances, which may prevent them from continuing their Sem-Express subscription, they have the option to request a one-month extension of their subscription period. This extension is intended to provide temporary relief during times of hardship.

General Provisions

Blue Internet Solutions Ltd. does not represent or warrant that the Site, or any aspect thereof, are appropriate or available for use in any particular jurisdiction. Those who choose to access the Site at their own risk and are responsible for complying with local laws. We may limit the availability of the Site to any person, geographic area, or jurisdiction we choose, at any time in our sole discretion.