Terms & Conditions

Terms And Conditions

WE UPDATED OUR TERMS & CONDITIONS ON JUNE 1st, 2021.

1. ACCEPTANCE OF TERMS

By accessing, downloading, installing, or using the Sem Express – Blue Internet Solutions Ltd. Services, whether or not you become a registered user (“User”, “You”, “Yourself”, “Your”), You agree to be bound by these Terms, which You acknowledge that You have read and understood.

We reserve the right, at Our sole discretion, to change, modify or otherwise alter these Terms at any time. You must review these Terms at https://sem-express/terms on a regular basis to keep Yourself informed of any changes.

2. EARNINGS AND INCOME DISCLAIMER:

The Services are provided “as is” and on an “as available” basis, without warranty or condition of any kind, either express or implied. Although Sem Express – Blue Internet Solutions Ltd. seeks to maintain safe, secure, accurate, and well-functioning services, we cannot guarantee the continuous operation of or access the Services, and there may at times be inadvertent technical or factual errors or inaccuracies. Sem Express – Blue Internet Solutions Ltd. specifically (but without limitation) disclaims (i) any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, quiet enjoyment, or non-infringement; and (ii) any warranties arising out of course-of-dealing, usage, or trade. You assume all risk for any/all damages that may result from your use of or access to the Services. Sem Express – Blue Internet Solutions Ltd. does not guarantee the accuracy of, and disclaims all liability for, any errors or other inaccuracies in the information, content, recommendations, and materials made available through the Services.

Hours of Operation

Sem Express – Blue Internet Solutions Ltd. (“Sem Express”) corporate office is open Monday – Friday 10a.m. -– 5p.m. CET

We close for all government observed holidays.

These policies and procedures apply to all Sem Express – Blue Internet Solutions Ltd. products sold on this site or any other site owned by Sem Express – Blue Internet Solutions Ltd. that includes a link to this page.

Billing Address

Billing address must be the same as the shipping address. Due to credit card procedures, we cannot ship to a different address than we bill to.

3. Sem Express – Blue Internet Solutions Ltd. Fees

3.1 Fees

The fees for the SEM EXPRESS Service and any additional Services (“Fees”) are set forth in the Order Form and are payable in advance, irrevocable and non-refundable except as set forth in the Order Form and this Agreement. You agree to provide SEM EXPRESS with complete and accurate billing and contact information. Where payment by credit card is indicated in the Order Form, or You otherwise provide SEM EXPRESS with credit card information, You authorize SEM EXPRESS to bill such credit card (a) at the time that You order the SEM EXPRESS Service or other Services set forth in the Order Form, (b) for any billing frequency otherwise established in the Order Form, and (c) at the time of any renewal, for the amount charged plus any applicable sales taxes for any renewed Subscription Term. If SEM EXPRESS, in its discretion, permits You to make payment using a method other than a credit card, SEM EXPRESS will invoice You at the time of the initial Order Form and thereafter on a monthly basis in advance of the relevant billing period, and all such amounts invoiced will be due within ten (10) days of Your receipt of SEM EXPRESS’s invoice. Late payments shall be subject to a service charge of one and one-half percent (1.5%) per month, or the maximum charge permitted by law, whichever is less.

Please note that if you choose to pick the monthly payment option, you are responsible for all payments unless a refund is requested according to the terms further outlined below. Sem Express – Blue Internet Solutions Ltd. retains the right to suspend access to any program if payments are not made as they are due.

Further, if at any time if there is a past due payment, access to the program will be temporarily restricted until the account is in current financial standing. Each monthly invoice only indicates the payment and balance due for the current month listed on that individual invoice, and does not reflect the ongoing or remaining balance for the account. Should you have any account questions you can email support@sem-express.com at any time.

3.2 Taxes

You shall pay all personal property, sales, use, value-added, withholding and similar taxes (other than taxes on SEM EXPRESS’s net income) arising from the transactions described in this Agreement, even if such amounts are not listed on an Order Form. To the extent You are exempt from sales or other taxes, You agree to provide SEM EXPRESS, upon request, with the appropriate exemption certificate.

3.3 Non-Payment; Other Suspension Rights.

SEM EXPRESS may terminate the SEM EXPRESS Service if the billing or contact information provided by You is false or fraudulent. SEM EXPRESS also reserves the right, in its discretion, to suspend Your access and/or use of the SEM EXPRESS Service: (i) where any payment is due but unpaid and You have been requested but failed to promptly cure such payment failure; or (ii) in the event a dispute arises on Your account as to who at Your business has authority to act or manage Your account and SEM EXPRESS is not promptly provided with written instructions from the interested parties associated with Your account that fully resolves the dispute. You acknowledge and agree that it a dispute arises as to management of Your account, then (i) if the listed owner of the account is a corporation, limited liability company or other registered entity, SEM EXPRESS may rely on public records (to the extent available) concerning the appropriate authorized executives or managers of Your entity; or (ii) if the listed owner is a dba or sole proprietorship, or any other entity for which public records of control are not readily accessible online, SEM EXPRESS may assume that the person or entity that has been making payments on Your account has the authority to manage the account. You agree that SEM EXPRESS shall not be liable to You nor to any third party for any suspension of the SEM EXPRESS Service resulting from Your non-payment of Fees or from a dispute as to the management rights to Your account.

3.4 Guarantee – refunds

In the unlikely event that you are not satisfied with our service after the first 30 days of signing your Subscription Agreement, Sem Express – Blue Internet Solutions Ltd. will offer your entire money back excluding ad spend and/or cost per lead. To be eligible for this offer, you must be subscribed to a Subscription Plan, have no outstanding payments or payment disputes, have ran at least 1 Facebook campaign created by Sem Express – Blue Internet Solutions Ltd. and responded to every lead via text or phone call visible within the Sem Express CRM that has responded to the automated text messages generated by Sem Express – Blue Internet Solutions Ltd. within a period of 7 days. To apply for this money back guarantee, you must contact Client Care no later than 31 days after signing your Subscription Agreement.

We will NOT provide refunds more than 30 days following the date of purchase. After day 30, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless if you complete the program.

All refunds are discretionary as determined by Sem Express – Blue Internet Solutions Ltd. To further clarify, we will not provide refunds after the 30th day from your date of purchase and all payments must be made on a timely basis.

If you have any questions or problems, please let us know by contacting our support team directly. The support desk can be reached at: support@sem-express.com.

4. Sem Express – Blue Internet Solutions Ltd. Subscriptions and Digital Products

Your Sem Express – Blue Internet Solutions Ltd. membership will continue month-to-month unless and until you cancel your membership or we terminate it. You must have Internet access and provide us with a current, valid, accepted method of payment to use the Sem Express – Blue Internet Solutions Ltd. service. We will bill the monthly membership fee to the payment method used when signing up unless updated or changed by the subscriber. You must cancel your membership before it renews each month in order to avoid billing of the next month’s membership fees to your Payment Method

Monthly Subscriptions: You have SEVEN (7) DAYS from the date of the original purchase to request a refund for your Sem Express – Blue Internet Solutions Ltd. monthly subscription. Any refund request after the SEVEN (7) DAYS time limit will not be processed. You may cancel at any time after the initial SEVEN (7) DAYS has passed.

– Excessive returns will not be accepted. Refunds will not be given to any one customer for one specific product more than once. There is an unlimited amount of orders that a customer can place for one specific product, but the money back guarantee is void after a customer has used it for one specific product more than twice.

5. Terms of Subscription Renewal

We will continue to bill your Payment Method on a monthly basis for your membership fee until you cancel. To cancel your subscription submit a ticket at support@sem-express.com.

Monthly Sem Express – Blue Internet Solutions Ltd. Subscriptions automatically renew each month at the stated retail price until the subscription buyer notifies the company that they wish to cancel.

6. Your Account

You agree to provide accurate and complete information when you register with, and as you use, the Sem Express – Blue Internet Solutions Ltd. service and you agree to update your account information to keep it accurate and complete. You agree that Sem Express – Blue Internet Solutions Ltd. may store and use the information you provide for use in maintaining and billing fees to your Account.

7. Social Media Groups and Communities

Business owners of all levels are welcome here. We have community members of all skill and experience levels, from college students to entrepreneurs to multi-million dollar enterprises.

We want people to feel safe when using our groups and forums. For that reason, we’ve developed a set of community guidelines, outlined below. These policies will help you understand what type of sharing is allowed in our private groups and communities, and what type of content may be reported to us and removed. Because of the diversity of our global community, please keep in mind that something that may be disagreeable or disturbing to you may not violate our community guidelines.

Business owners of all levels are welcome here.

We have members of all skill and experience levels, from college students to entrepreneurs to multi-million dollar enterprises.

Keep it respectful

Comments that are inappropriately negative, rude, or attacking will be deleted, removed, or we will ask you to revise your thoughts. Everyone is here to learn and grow, so anything violating that will be removed.

No pitching to the group

We have a strict ‘no shopping for customers’ policy in our groups. This includes pointing people to blog posts with your offers/affiliate offers and publicly asking members to join your own Facebook groups or communities. Be cautious of unsolicited private messages to group members. If we get multiple complaints that you or someone else is using private messages to make unsolicited pitches to members, you may be asked to leave. You should view the group as your peers, not your leads.

No gated content

Content posted in the groups cannot be used to harvest leads in any way. If you need feedback or a review, post the direct PDF, document, or screenshot. Don’t require people to opt-in to view.

Respect confidentiality

Content gathered in our online community groups cannot be collected, repackaged, and/or shared outside the group. Every member of our communities has a right to privacy and the right to feel safe that their questions, answers, and experiences remain privy to group members only.

Keep it on topic

We reserve the right to remove posts based on off-topic content or offensive content.

Partnering with other members

Access to this group does not mean that Sem Express – Blue Internet Solutions Ltd. endorses anyone’s products or services. Please be cautious and do your due diligence when partnering with anyone in the group – don’t assume everyone is trustworthy.

Report posts that are breaking group policies

Due to the large number of people in our groups and communities, it’s sometimes difficult for us to catch everything. If you see a post that is questionable, please report it, tag our community manager in the comments, or reach out to our community manager directly via private message so our team can review them.

Breaking the rules

Three warnings for rule-breaking behavior will result in a 7-day removal from the group. After the 7 day period, you are welcome to rejoin the group on a 30-day probation. If you break the rules again during your probation, you will be permanently removed from the community or group.

8. INTELLECTUAL PROPERTY

You agree that Sem Express – Blue Internet Solutions Ltd., including but not limited to Sem Express – Blue Internet Solutions Ltd. Products and services, graphics, user interface, audio clips, video clips, editorial content, templates and the scripts and software used to implement Sem Express – Blue Internet Solutions Ltd. Services, contains proprietary information and material that is owned by Sem Express – Blue Internet Solutions Ltd. and/or its licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way whatsoever except for use of the Sem Express – Blue Internet Solutions Ltd. Services in compliance with this Agreement. No portion of the Sem Express – Blue Internet Solutions Ltd. Services may be reproduced in any form or by any means, without expressed written permission from Sem Express – Blue Internet Solutions Ltd. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the Sem Express – Blue Internet Solutions Ltd. Services in any manner, and you shall not exploit the Sem Express – Blue Internet Solutions Ltd. brand in any unauthorized way whatsoever, including, but not limited to, by trespass or burdening network capacity.

Notwithstanding any other provision of this Agreement, Sem Express – Blue Internet Solutions Ltd. and its licensors reserve the right to change, suspend, remove, or disable access to any Sem Express – Blue Internet Solutions Ltd. products, content, or other materials comprising a part of the Sem Express – Blue Internet Solutions Ltd. brand at any time without notice. In no event will Sem Express – Blue Internet Solutions Ltd. be liable for making these changes. Sem Express – Blue Internet Solutions Ltd. may also impose limits on the use of or access to certain features or portions of Sem Express – Blue Internet Solutions Ltd., in any case and without notice or liability.

All copyrights in and to Sem Express – Blue Internet Solutions Ltd. (including the compilation of content, postings, links to other Internet resources, and descriptions of those resources) and related software are owned by Sem Express – Blue Internet Solutions Ltd. and/or its licensors, who reserve all their rights in law and equity. THE USE OF THE SOFTWARE OR ANY PART OF Sem Express – Blue Internet Solutions Ltd., EXCEPT FOR USE OF Sem Express – Blue Internet Solutions Ltd. AS PERMITTED IN THIS AGREEMENT, IS STRICTLY PROHIBITED AND INFRINGES ON THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT INFRINGEMENT.

Customer Service: If you have questions or comments regarding Sem Express – Blue Internet Solutions Ltd. products, please email us at: support@sem-express.com

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